SaaS AltsA field guide to software alternatives

Crisp

Crisp is an omnichannel customer support platform with a shared inbox, AI agents, chat widget, knowledge base, CRM, and analytics.

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What it does

  • Shared inbox
  • AI agents
  • Chat widget
  • Knowledge base
  • Support CRM
  • Support analytics
  • Workflow automation
  • Omnichannel chatbot
  • Ticketing system
  • Mobile applications

Where it belongs

  • CRM: listed
  • Project Management: not listed
  • Analytics: listed
  • Email Marketing: listed
  • Customer Support: listed
  • Forms: not listed
  • Scheduling: not listed
  • Docs & wiki: not listed
  • Design: not listed
  • Developer Tools: not listed
  • HR: not listed
  • Accounting: not listed
  • Team Chat: not listed
  • Video Meetings: not listed
  • Automation: listed

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