SaaS AltsA field guide to software alternatives

Front

Front brings customer teams and AI agents together to coordinate and resolve customer requests across email, chat, SMS, and WhatsApp.

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What it does

  • Shared conversations
  • AI agents
  • Conversation assignment
  • Team collaboration
  • Customer history
  • Interaction reviews
  • Workflow automations
  • 160+ integrations

Where it belongs

  • CRM: not listed
  • Project Management: not listed
  • Analytics: not listed
  • Email Marketing: not listed
  • Customer Support: listed
  • Forms: not listed
  • Scheduling: not listed
  • Docs & wiki: not listed
  • Design: not listed
  • Developer Tools: not listed
  • HR: not listed
  • Accounting: not listed
  • Team Chat: not listed
  • Video Meetings: not listed
  • Automation: listed

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