Alternatives to Help Scout
24 alternatives to Help Scout in Customer Support and Analytics, ranked by how many categories they share with it. Every figure is what the vendor states; nothing is estimated.
Crisp
Crisp is an omnichannel customer support platform with a shared inbox, AI agents, chat widget, knowledge base, CRM, and analytics.
Also in Analytics, Customer Support.
- Free plan
- Price
- from $45
- Free plan
- Yes
HubSpot
HubSpot brings teams, tools, AI, and customer data together to help businesses attract leads, close deals, and serve customers.
Also in Analytics, Customer Support.
- Free plan
- Price
- Price not listed
- Free plan
- Yes
Klaviyo
Klaviyo unifies customer data and automates personalized marketing and customer service across email, SMS, push, WhatsApp, and other…
Also in Analytics, Customer Support.
- Free plan
- Price
- from $1
- Free plan
- Yes
Zendesk
Zendesk is an AI-first service platform that helps organizations resolve customer and employee requests across channels.
Also in Analytics, Customer Support.
- Price
- from $19
Zoom
Zoom is an AI-first work platform for meetings, chat, phone, webinars, customer support, and team collaboration.
Also in Analytics, Customer Support.
- Free plan
- Price
- from $14.16
- Free plan
- Yes
Brevo
Brevo is an AI-powered customer platform for marketing, sales, CRM, and customer engagement.
Also in Analytics, Customer Support.
- Price
- Price not listed
beehiiv
An all-in-one platform for creating, publishing, growing, and monetizing newsletters, websites, and podcasts.
Also in Analytics.
- Free plan
- Price
- Price not listed
- Free plan
- Yes
Buttondown
Buttondown helps creators and businesses create, send, and manage email newsletters.
Also in Analytics.
- Free plan
- Price
- from $9
- Free plan
- Yes
Chatwoot
Chatwoot brings customer conversations, AI agents, channels, and a help center together in one customer support platform.
Also in Customer Support.
- Open source
- Self-hostable
- Price
- Price not listed
- Open source
- Yes
- Self-hostable
- Yes
ClickUp
ClickUp connects work, knowledge, and conversations in an AI-powered workspace for managing projects and team work.
Also in Analytics.
- Free plan
- Price
- Price not listed
- Free plan
- Yes
Fathom Analytics
Fathom provides privacy-focused website analytics without cookies, showing traffic, campaigns, and conversions.
Also in Analytics.
- Price
- from $15
- Free plan
- No
Formbricks Experience Suite
Formbricks Experience Suite helps organizations collect and analyze feedback, connect insights to revenue, and act on them with workflows.
Also in Analytics.
- Free plan
- Open source
- Self-hostable
- Price
- Price not listed
- Free plan
- Yes
- Open source
- Yes
- Self-hostable
- Yes
Gorgias
Gorgias brings customer support teams, customer data, workflows, and an AI Agent together in one platform for ecommerce brands.
Also in Customer Support.
- Price
- Price not listed
Intercom
Intercom combines an AI-powered helpdesk and Fin AI Agent to support customers across channels.
Also in Customer Support.
- Price
- from $19
Invoice Ninja
Invoice Ninja helps freelancers and small businesses manage invoicing, payments, expenses, time tracking, and projects.
Also in Analytics.
- Free plan
- Price
- from $14
- Free plan
- Yes
listmonk
A free, open-source, self-hosted newsletter and mailing list manager with transactional messaging.
Also in Analytics.
- Free plan
- Open source
- Self-hostable
- Price
- Price not listed
- Free plan
- Yes
- Open source
- Yes
- Self-hostable
- Yes
Matomo
Matomo provides privacy-first website and app analytics with data ownership, reporting, and tools to understand user behavior.
Also in Analytics.
- Free plan
- Self-hostable
- Price
- Price not listed
- Free plan
- Yes
- Self-hostable
- Yes
monday.com
monday.com is an AI workspace for organizing work, building tools, and automating tasks across teams.
Also in Analytics.
- Free plan
- Price
- from $9
- Free plan
- Yes
Plain
Plain is an agentic platform that orchestrates customer work and support conversations.
Also in Customer Support.
- Price
- from $45
Plausible Analytics
Privacy-friendly web analytics that helps site owners understand website traffic without cookies or personal data collection.
Also in Analytics.
- Open source
- Price
- from $7.5
- Free plan
- No
- Open source
- Yes
PostHog
PostHog ingests, stores, and lets teams query product and company data, including analytics, errors, replays, and business data.
Also in Analytics.
- Free plan
- Open source
- Price
- Price not listed
- Free plan
- Yes
- Open source
- Yes
qraffic
Ours: built by the publisherCreates dynamic QR codes with editable destinations, scan analytics, A/B testing, and geo/device routing.
Also in Analytics.
- Free plan
- Price
- from $79
- Free plan
- Yes
SayMaya
Ours: built by the publisherSayMaya answers shopper questions using live Shopify store data and hands chats to a team inbox when a person is needed.
Also in Customer Support.
- Price
- from $29
- Price
- from $10
- Free plan
- No