SaaS AltsA field guide to software alternatives

SaaS Alts / Gorgias

Alternatives to Gorgias

13 alternatives to Gorgias in Customer Support, ranked by how many categories they share with it. Every figure is what the vendor states; nothing is estimated.

  1. Chatwoot

    Chatwoot brings customer conversations, AI agents, channels, and a help center together in one customer support platform.

    Also in Customer Support.

    • Open source
    • Self-hostable

    Read the entryGorgias against ChatwootVisit site

    Price
    Price not listed
    Open source
    Yes
    Self-hostable
    Yes

  2. Crisp

    Crisp is an omnichannel customer support platform with a shared inbox, AI agents, chat widget, knowledge base, CRM, and analytics.

    Also in Customer Support.

    • Free plan

    Read the entryVisit site

    Price
    from $45
    Free plan
    Yes

  3. HubSpot

    HubSpot brings teams, tools, AI, and customer data together to help businesses attract leads, close deals, and serve customers.

    Also in Customer Support.

    • Free plan

    Read the entryVisit site

    Price
    Price not listed
    Free plan
    Yes

  4. Intercom

    Intercom combines an AI-powered helpdesk and Fin AI Agent to support customers across channels.

    Also in Customer Support.

    Read the entryVisit site

    Price
    from $19

  5. Klaviyo

    Klaviyo unifies customer data and automates personalized marketing and customer service across email, SMS, push, WhatsApp, and other…

    Also in Customer Support.

    • Free plan

    Read the entryVisit site

    Price
    from $1
    Free plan
    Yes

  6. Plain

    Plain is an agentic platform that orchestrates customer work and support conversations.

    Also in Customer Support.

    Read the entryVisit site

    Price
    from $45

  7. SayMaya

    Ours: built by the publisher

    SayMaya answers shopper questions using live Shopify store data and hands chats to a team inbox when a person is needed.

    Also in Customer Support.

    Read the entryVisit site

    Price
    from $29

  8. Zendesk

    Zendesk is an AI-first service platform that helps organizations resolve customer and employee requests across channels.

    Also in Customer Support.

    Read the entryVisit site

    Price
    from $19

  9. Zoom

    Zoom is an AI-first work platform for meetings, chat, phone, webinars, customer support, and team collaboration.

    Also in Customer Support.

    • Free plan

    Read the entryVisit site

    Price
    from $14.16
    Free plan
    Yes

  10. Brevo

    Brevo is an AI-powered customer platform for marketing, sales, CRM, and customer engagement.

    Also in Customer Support.

    Read the entryVisit site

    Price
    Price not listed

  11. Freshdesk

    Freshdesk brings AI, people, and workflows together to help businesses resolve customer service issues.

    Also in Customer Support.

    • Free plan

    Read the entryVisit site

    Price
    Price not listed
    Free plan
    Yes

  12. Front

    Front brings customer teams and AI agents together to coordinate and resolve customer requests across email, chat, SMS, and WhatsApp.

    Also in Customer Support.

    Read the entryGorgias against FrontVisit site

    Price
    Price not listed

  13. Help Scout

    Help Scout is a customer support platform that helps teams resolve conversations, coordinate across channels, and surface customer trends.

    Also in Customer Support.

    • Free plan

    Read the entryVisit site

    Price
    Price not listed
    Free plan
    Yes